Privacy Policy

Last updated: August 20, 2025

This Privacy Policy explains how DI BERBERA (Individual Entrepreneur, Georgia) (“we,” “our,” or “us”) collects, uses, and protects your personal data when you visit our website https://diberbera.com, make a purchase, or interact with our services. We are committed to handling your information in a safe and responsible manner.

 

1. Legal Compliance

 

We process personal data in accordance with:

  • The Law of Georgia on Personal Data Protection

  • The EU General Data Protection Regulation (GDPR) and UK GDPR (for customers in the EU/UK)

  • The California Consumer Privacy Act (CCPA) (for customers in California, USA)



2. Information We Collect

 

We may collect the following information from you:

  • Name, email address, phone number, and shipping/billing address

  • Payment details (processed securely via our payment providers; we do not store full card information)

  • Order history and purchase details

  • Information collected via cookies, tracking pixels, and analytics tools

  • Any information you provide in customer support communications



3. How We Use Your Information

 

We use your personal data to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or inquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send marketing communications (only if you have opted in)

  • Comply with legal and tax obligations



4. Sharing Your Information

 

We do not sell or rent your personal data. We may share it with:

  • Delivery companies (e.g., DHL and other couriers) to ship your orders

  • Payment service providers (e.g., Apple Pay, Stripe, PayPal)

  • IT and website hosting partners

  • Marketing and analytics providers (only with your consent, where required by law)



5. International Data Transfers

 

As part of our operations, your data may be transferred to and processed in countries outside Georgia and the European Economic Area. When we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.



6. Cookies and Tracking

 

We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

  • Essential cookies are required for site functionality and cannot be disabled.

  • Non-essential cookies (e.g., analytics, marketing) will be used only if you consent via our cookie banner.

  • You can manage cookie preferences in your browser settings.



7. Data Retention

 

We keep your personal data only as long as necessary for the purposes it was collected or as required by law:

  • Order and payment records: up to 6 years for tax and accounting compliance

  • Marketing data: until you withdraw your consent

  • Customer service correspondence: up to 2 years after the issue is resolved



8. Your Rights

 

Depending on your location, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Object to or restrict processing of your data

  • Data portability (receive your data in a machine-readable format)

To exercise your rights, contact us at: diberbera.info@gmail.com



9. Children’s Privacy

 

Our services are not directed to individuals under 16 years old. We do not knowingly collect data from children without parental consent.



10. Data Security

 

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.



11. Changes to This Policy

 

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.



12. Contact

 

If you have any questions about this Privacy Policy or how we process your data, please contact us:

📧 Email: diberbera.info@gmail.com

🏢 Address: Tbilisi 0105, L. Asatiani 24, Georgia